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    Refund Policy

    Last updated: March 5, 2026

    Overview

    We want you to be satisfied with Chirp Go. If the app doesn't meet your expectations, we offer refunds under the conditions described below.

    Subscription Refunds

    • You may request a full refund within 14 days of your initial purchase if you are not satisfied with the product.
    • Refund requests made after 14 days will be evaluated on a case-by-case basis.
    • Renewals (monthly or yearly) can be cancelled at any time. Once cancelled, your subscription remains active until the end of the current billing period. Partial-period refunds are not provided for cancellations.

    How to Request a Refund

    To request a refund, contact us through one of the following:

    Please include your transaction ID or the email address used during purchase. We aim to process all refund requests within 5 business days.

    Payment Processing

    All payments and refunds are processed by Paddle, our merchant of record. Once approved, refunds are issued to your original payment method by Paddle. Processing times may vary depending on your bank or payment provider.

    For more details, see Paddle's buyer terms.

    Exceptions

    Refunds will not be granted in cases of:

    • Violation of our Terms & Conditions
    • Abuse of the refund policy (e.g., repeated purchases and refund requests)

    Changes

    We may update this policy from time to time. Material changes will be communicated through the app or this page.